Professional Experience
My professional journey spans project management, CRM systems, and cross-functional collaboration. I have successfully managed multiple concurrent projects, streamlined client–developer communication, and implemented efficient reporting and documentation processes. Proficient in Scrum / Kanban methodologies and adept at delivering results in multicultural environments.
Project Manager at CRM Solutions
Location: Odesa, Ukraine (Remote) · Duration: Oct 2024 – May 2025 · Language: Ukrainian
Core Competencies
About the Company
CRM Solutions is a Ukrainian company that specializes in the implementation, configuration, and support of CRM systems for SMEs and large businesses. The company partners with various CRM platforms and developers of integration tools, offering tailored solutions to optimize client communication, sales processes, and operational workflows.
During my time at CRM Solutions, I worked closely with both end-clients and technical teams, operating in a fast-paced, multi‑project environment with a focus on efficiency, communication, and quality of delivery.
Core Competencies
Overview
Managed a portfolio of 15+ concurrent client projects across CRM platforms and third‑party widgets. Acted as the single point of contact between clients, developers, and vendors; delivered clear technical specifications, capacity planning, and quality control to ensure on‑time, in‑scope delivery. Produced strategic reports and presented results to stakeholders.
Core Competencies
Responsibilities
- Coordinated developers and vendors for CRM widgets/integrations; maintained delivery scope and timelines.
- Ran weekly planning (Scrum/Kanban), balanced workload, and reassigned tasks to remove bottlenecks.
- Gathered requirements, wrote technical specifications, and aligned acceptance criteria with clients.
- Executed quality checks before client demos; prepared handover notes and change logs.
- Presented completed work, captured feedback, and proposed value‑add upsells when relevant.
Core Competencies
Achievements
- Delivered 15+ projects on time by managing scope, capacity and priorities.
- Reduced rework through improved standardization of specifications and delivery criteria.
- Created performance reports used by management for weekly planning and team scaling.
- Improved client satisfaction and retention via structured demos and post-delivery upsells.
Core Competencies
Core Competencies
Skills & Strengths
- Project orchestration: scope, timelines, dependencies, stakeholder updates.
- Technical documentation: clear specs, acceptance criteria, change logs.
- Workload & capacity: sprint planning, task reallocation, risk flags.
- Client comms: demos, feedback capture, expectation management.
- Quality assurance: pre‑release checks, UAT coordination.
- Reporting: performance & capacity dashboards; decision‑ready summaries.
Data & CRM Specialist at ÚJV ŘEŽ
Location: Husinec, Czechia (On-site) · Duration: Mar 2025 – May 2025 · Language: Czech
Core Competencies
About the Company
ÚJV ŘEŽ is a Czech research and engineering organization specializing in nuclear energy, energy systems, and applied science. It plays a key role in supporting the Czech Republic’s energy infrastructure through R&D, safety analysis, and technical services.
During my time at ÚJV ŘEŽ, I supported internal project coordination by gathering and analyzing data from various teams. My role involved streamlining CRM data inputs, standardizing project documentation, and helping initiate processes to improve internal data quality.
Core Competencies
Overview
Contributed to internal project management workflows by collecting, analyzing, and structuring data from multiple departments. Streamlined the entry of project-related information into Microsoft Dynamics CRM and assisted in aligning documentation across teams. Supported the early development of internal standards for data consistency and project documentation.
Core Competencies
Responsibilities
- Collected project-related data from employees across departments through structured interviews and follow-ups.
- Analyzed and organized information for consistency and clarity before entering it into Microsoft Dynamics CRM.
- Reviewed project documentation (including contracts) to resolve discrepancies and fill in missing details.
- Supported the onboarding of CRM data structures to ensure accessibility and traceability for internal users.
- Contributed to early-stage initiatives on standardizing documentation processes within the organization.
Core Competencies
Achievements
- Improved internal project visibility by organizing and onboarding structured data into Microsoft Dynamics CRM.
- Identified inconsistencies across multiple project documents, leading to the proposal of internal documentation standards.
- Facilitated smoother communication between departments by clarifying project inputs and responsibilities.
- Helped lay the groundwork for long-term improvements in project data management and cross-team collaboration.
Core Competencies
Tools & Platforms
Platforms and systems used for structuring internal project data, communication, and documentation analysis:
- Microsoft Dynamics CRM
- Internal Document Repositories
- Email (Outlook)
- Microsoft Excel
- Microsoft Word
- Internal Knowledge Base
- Project Contracts & Docs (PDF)
- Data Collection Sheets
- Departmental Templates
- Printed Project Records
Core Competencies
Skills & Strengths
- Information gathering: collecting project data through interviews and document analysis.
- CRM onboarding: structured data entry and organization in Microsoft Dynamics.
- Internal communication: liaising with departments to clarify project scope and responsibilities.
- Documentation review: identifying inconsistencies across project files and contracts.
- Process improvement: contributing to internal discussions on standardizing documentation practices.
- Analytical thinking: structuring unorganized data into accessible, traceable formats.
Digital Volunteer at Fil`ambda Technologies
Location: Prague, Czechia (Remote/Freelance) · Duration: Jun 2025 – Present · Language: English, Ukrainian
Core Competencies
About the Company
Fil`ambda Technologies is a digital sandbox initiative focused on website development, creative experimentation, and practical training in online technologies. The project operates on a non-commercial, volunteer basis and is primarily used for learning, prototyping, and personal branding.
As a digital volunteer, I contribute by building and maintaining Joomla-based websites (including my own professional CV site), experimenting with Google Ads campaigns, and studying web marketing strategies in a real-world context.
Core Competencies
Overview
Participated in early-stage digital projects within the Fil`ambda initiative, focusing on self-led learning, tool experimentation, and UI prototyping. Worked on Joomla‑based websites using SP Page Builder and explored advertising tools like Google Ads to enhance personal knowledge in digital communication and marketing. Projects were oriented toward learning-by-doing with a strong focus on usability, structure, and clarity.
Core Competencies
Responsibilities
- Developed and maintained Joomla-based websites using SP Page Builder with focus on modular structure and visual clarity.
- Explored and tested Google Ads platform as part of practical digital marketing training.
- Created custom layouts, UI sections, and multilingual structures to support evolving project needs.
- Collaborated with project stakeholders to define priorities, timelines, and promotional goals.
- Adapted content and features iteratively based on user feedback and new insights from learning materials.
Core Competencies
Achievements
- Demonstrated initiative by independently learning new tools and applying them to real web projects.
- Proposed creative design ideas and content structure solutions tailored to target audiences.
- Maintained a consistent and detail-oriented approach throughout website development.
- Built confidence in digital workflows by combining self-learning with practical execution.
- Contributed to a supportive, experimentation-friendly environment that encouraged learning by doing.
Core Competencies
Tools & Platforms
Platforms and systems used for structuring internal project data, communication, and documentation analysis — including both standard tools and internal Fil`ambda initiatives:
- Microsoft Dynamics CRM
- Internal Document Repositories
- Email (Outlook)
- Microsoft Excel
- Microsoft Word
- Internal Knowledge Base
- Project Contracts & Docs (PDF)
- Data Collection Sheets
- Departmental Templates
- Printed Project Records
- Fil`ambda Tasks (task tracking & workload planner)
- Fil`ambda Thermal (heat exchange simulation sheets)
- Fil`ambda Physlab (experimental data portal)
- Fil`ambda Automate (process templates & macros)
Core Competencies
Skills & Strengths
- Information gathering: extracting key data through structured interviews and file audits.
- CRM onboarding: entering and organizing structured project data in Microsoft Dynamics.
- Internal communication: acting as a bridge between departments to align inputs and expectations.
- Documentation review: verifying consistency across technical files, project notes, and contracts.
- Process improvement: suggesting enhancements to internal documentation flows and practices.
- Analytical thinking: transforming raw inputs into structured, accessible, and traceable datasets.
I want YOU...
...to become part of my next mission. Let’s build something meaningful together.